Transferring or Changing Account Owner and Admin

If there are staff changes or transitions at your organization and you are needing to reassign a point person for your GroupVitals account and billing information, there are a few steps you'll need to take to ensure that happens smoothly:

1. Add the new person taking over the GroupVitals account as an admin (Settings > Team), and have them setup their new account. Then, contact us and let us know their name and email address so we can update our billing system.

2. Update the Settings > Church > contact info to the new person's information if needed.

3. Update your CC info if needed. More on how to do that here. 

6. Once all of those steps are done, then the new admin/account owner can remove the previous one if needed via Settings > Team